Frequently Asked Questions about anonymous letters in Canada, USA & worldwide email delivery
Curious about how unknownsender.ca works? Here you’ll find answers about anonymous letters, pricing, delivery times, privacy, email delivery, and the small mysterious details that make our anonymous letter service special.
How does anonymous mail work?
Each physical anonymous letter is printed and placed in a plain envelope with a handwritten destination address and proper postage before being carefully mailed to the recipient.
The message is printed on high-quality paper for a clean, thoughtful, and professional presentation.
Your identity is never included inside the letter or on the envelope.
Email letters are delivered digitally to the recipient’s inbox.
Why send an anonymous letter?
Sometimes kindness feels a little more magical when it arrives unexpectedly. Anonymous letters can feel playful, comforting, mysterious, encouraging, or simply memorable in a way ordinary messages often do not.
How much does it cost to send a letter?
Sending a cheerful anonymous letter anywhere in Canada costs $4.99 + tax. Letters mailed to the United States cost $7.99 + tax.
Pricing includes preparation, printing, postage, and delivery.
Can anonymous letters be emailed?
Yes — you can send your anonymous letter by email for a fast surprise delivery.
Email delivery costs $0.99 + tax and is sent directly to the recipient’s inbox after payment verification.
SMS text message delivery is not available at this time, but may be added in the future.
You can also choose physical anonymous letter delivery across Canada and the United States.
Can I send harmful or inappropriate anonymous letters?
No. unknownsender.ca is designed for kind, uplifting, imaginative, and respectful messages only. Orders intended to harass, threaten, intimidate, or harm others may be cancelled without notice.
Where can anonymous letters be delivered?
Physical anonymous letters can currently be mailed across Canada and the United States.
Anonymous email letters are available worldwide for fast digital delivery.
All pricing is clearly shown before checkout.
Will the recipient know who sent the letter?
No — letters are designed to arrive anonymously.
How long does delivery take?
Delivery time depends on the method you choose.
Email delivery is typically sent shortly after payment review, making it the fastest option.
Mail delivery times depend on the destination. All physical letters begin their journey from Canada. Canadian delivery usually arrives within a few business days, while letters traveling to the United States may take up to a week to reach their destination.
Can I preview the letter before it is sent?
Yes. You can preview your letter before payment so you can make sure everything looks just right.
What kinds of letters can I send?
Letters are created from themed templates inspired by friendly woodland offices, whimsical departments, cozy creature correspondence, and gentle “official notices.” Some are comforting, some are playful, and some are delightfully strange in the best way.
Can I include a custom message?
At the moment, letters follow curated template styles designed to preserve their tone and anonymous charm. Expanded customization may arrive in a future version.
Is this meant to be funny or serious?
Both. Some letters are playful, some are heartfelt, and many sit somewhere in between. They’re designed to feel thoughtful, surprising, and a little magical.
What if I made a mistake in the address?
If you notice an error before checkout, you can return to the form and correct it. If your order has already been placed, please contact admin@unknownsender.ca as soon as possible.
Is my payment secure?
Yes. Payments are processed securely through Stripe.
unknownsender.ca never stores your credit card information.
Is this service safe and respectful?
Yes. unknownsender.ca is designed for friendly, uplifting, and imaginative messages only. The goal is to create kind surprises — never anonymous letters that feel harmful or unkind.
Can I send letters to a workplace or shared address?
Yes. Letters can be sent to homes, workplaces, or other valid mailing addresses across Canada and the United States, provided the recipient details are entered correctly.
Will the letter look handwritten?
Letters are not handwritten, but they are styled to feel charming, personal, and thoughtfully prepared — like a small official note from a very unusual little office.
Can I send multiple letters at a time?
At the moment, letters are sent one at a time through the website. We may add multi-letter ordering in the future.
Who is unknownsender.ca?
unknownsender.ca is a creative anonymous letter service designed to help people send uplifting and mysterious messages in a thoughtful way.