When you place an order, we collect the information needed to prepare, process, and deliver your letter:

• Sender name
• Sender email address
• Recipient name
• Recipient mailing address for anonymous postal letter delivery
• Recipient email address for email delivery

This information is used to prepare, process, and deliver your order.

Payments are processed securely through Stripe. unknownsender.ca does not store credit card details.

Information you provide is used only for:

• Preparing, processing, and delivering your order
• Sending order confirmations or service-related updates
• Providing customer support if needed

Letters sent through unknownsender.ca are designed to arrive anonymously. Your identity is not shared with the recipient.

Your information is never sold or shared for marketing purposes. Recipient address information is used only to prepare and deliver your order.

Order information is stored securely, and access is limited to administrative purposes such as fulfillment, customer support, and record keeping.

Your email address is used only to confirm your order and provide updates if necessary. unknownsender.ca does not send newsletters, marketing emails, or third-party promotions.

If new delivery options or features are introduced in the future, this Privacy Policy will be updated to reflect those changes.

Last updated: May 2026

Questions about privacy can be sent to:admin@unknownsender.ca

This Privacy Policy may be updated occasionally as unknownsender.ca continues to grow.